What Our CLients are Saying

“Shannon is a real estate expert's expert and her passion for our industry is second to none. She has the knowledge, experience and expertise to provide solutions and her collaborative, team-building approach is exceptional. Shannon's organizational skills, attention to detail and her ability to thoroughly complete any assignment are exceptional.”

Christopher E. Lee - President & CEO
CEL & Associates, Inc.

“Shannon is an energetic and well-spoken presenter whose expertise and experience is a valuable resource for real estate professionals. Her delivery is excellent and she is professional and personable. Shannon provides interesting, relevant and useful information that our clients can take back to their offices and use immediately.”

Brian K. Cescolini - President/CEO
Universal Services of America

“Shannon is a dynamic and energetic presenter whose expertise and experience was valuable for our growing team. She is a professional and knowledgeable trainer who delivers solidly and keeps participants involved. Shannon provided or team with interesting and useful information. We consider her an extension of our team.”

Elena Molodykh - HR Manager
Jones Lang La Salle, Russia

“Shannon has been an excellent resource for both industry benchmarking and the development of standardized policies and procedures. Her solid experience in management and operations across all product types and ownership structures has enabled her to deliver practical, useful information that we could implement immediately. I have had the opportunity to work on a number of projects with Shannon and have always found her to be well-organized, professional and timely. She is a pleasure to work with.”

Lisa Whitney, CPM® - Vice President
Steadfast Commercial Management Co., Inc.

“Your session “Transitions in a Global Marketplace: Managing at the Speed of Light” helped to make BOMA’s educational offerings such a huge success… Thanks again for sharing your expertise with BOMA International.”

Lorie Damon - Vice President, Education and Research
BOMA International

Shannon’s unique combination of best practices, practical and hands-on expertise was exactly what we were looking for. As our company experienced rapid growth, our client base transitioned from private owners to publicly traded institutional firms. We needed help to determine how to best re-engineer our policies, procedures and organizational structure for a more complex set of requirements. After researching a number of options, we determined that Alter Consulting Group was the optimal firm to help us to set up our organization for scale and growth.

Claude Hooton - President
PMB Real Estate Services

Shannon, thanks again for your invaluable contribution to the success of this year’s “Professor for a Day event and your partnership with Mihaylo College! We look forward to a bright future and our continuing collaboration.

C. Terry Grant, Ph.D., CPA - Associate Dean for Academic Programs and Faculty Development
Mihaylo College

Shannon more than met our company’s high expectations. She brought a positive and encouraging outlook to her work with us, has an abundance of resources and contacts, and was able to accommodate our immediate needs in a timely fashion. We gained so much knowledge and insight from Shannon’s extraordinary expertise and thoroughly enjoyed working with her. We look forward to working with Shannon again in the near future.

Kristi Hirota-Schmidt, CMCA® - Senior Vice President of Business Development
Certified Management, Inc., AAMC®
Honolulu

Alter Consulting Group came to my rescue when I needed help with a management proposal with a fast turnaround. Shannon put herself at my disposal, even though she was traveling, and worked with me over a weekend so that I could submit the proposal on time. Because of her painstaking attention to detail and her ability to communicate not just the type of content required, but the best style and tone to set, was an education in itself. Shannon is a real pro, in every sense of the word.

Liz Walker, CPM® - President
Reliable Property Management, Inc.

I found Shannon's seminar “Strategies for Working With Small Tenants” both enlightening and truthful. Many small tenants today suffer from lack of fiscal viability, and it’s our job as real estate managers to help them survive in today's market. Shannon provided strategies, tactics and problem solving techniques managers can use in working with their tenants every day. I enjoyed the seminar and wish I could have heard even more!

S. Steven Sofos, CPM® - President/CEO
Sofos Realty Corporation
Honolulu

The IREM Conference brought together almost 600 real estate management industry leaders in a dynamic, interactive forum. We have received many favorable remarks about your presentation. It was a pleasure working with you. Thank you again for sharing your talents and knowledge with us.

Carla Ferguson,Institute of Real Estate Management - Manager, Meetings and Conferences

Chicago

Shannon’s presentations on “Say it With Success” and “The Business of Property Management” were a fabulous gift for NAPR. The excellent strategies, new ideas and resources she shared were critical to our understanding of global best practices for real estate and will make a difference in our organization. We can implement the tactics and tips Shannon provided on presentation skills in our everyday work. Each of our employees was impressed with her professionalism, intelligence, personality and dedication to meeting our organization’s needs.

Sergo Tsikarishvili - Chairman
National Association of Public Registry, The Republic of Georgia
Tbilisi, Republic of Georgia